Privacy Policy

Depending on how you use the Platform, we may collect:

• name, mobile number and email address,
• company details, business registration information and GST details,
• professional qualifications and product information,
• payment information (processed through authorised payment partners),
• documents you upload for verification,
• website usage information, device information and IP address.

We use personal information to create and manage user accounts, verify vendors and consultants, process registrations, operate marketplace listings, improve Platform services, provide customer support, process payments, send important service communications and comply with legal obligations.

We may share information with verified customers, verified vendors, verified consultants, payment service providers, technology partners, and government authorities where required by law. We do not sell personal information to third parties.

We implement reasonable administrative, technical and organisational safeguards to protect personal information from unauthorised access, alteration, disclosure or destruction.

Personal information is retained only for as long as necessary to provide services, meet legal obligations, resolve disputes or enforce agreements, after which it is securely deleted or anonymised where appropriate.

Subject to applicable law, including India's DPDP framework, you may request to access your personal information, correct inaccurate information, withdraw consent where applicable, or request deletion of personal information (subject to legal and operational requirements). Requests can be raised through the Contact page.

We use cookies and similar technologies to improve user experience, maintain sessions, analyse website traffic and enhance Platform functionality. You can manage cookie preferences through your browser or the on-site cookie banner where offered.

The Platform may contain links to external websites. BESTECO is not responsible for the privacy practices or content of third-party websites.

The Platform is intended for users aged 18 years and above. We do not knowingly collect personal information from children without appropriate legal authorisation where required.

We may revise this Privacy Policy from time to time. Updated versions will be published on this page with a revised effective date. Your continued use of the Platform after any change constitutes acceptance of the revised Policy.

For privacy-related questions or requests, please use the Contact page.